Baths

Repair/replacement.

Brickwork

This does not include garden walls (see separate entry).

Carpentry

Except any locks.

Chimneys

Communal areas

Central heating

Including storage heaters and fitted electric fires.

Decoration (external)

Domestic appliances

If they are provided by us.

Doors (external)

Including door step (flats or maisonettes), including door step (houses).

Doors (internal)

Including door frame and hinges.

Drains

Excluding waste pipes.

Electrical

Wiring, sockets and switches, replacing fuses and resetting circuit breakers.

Entry doors

Communal, external (usually repaired periodically) and timber (prior to painting).

Fences

Check with customer services.

Fire grates and surrounds.

Floorboards

Floor covering

Kitchen, WC and bathroom only.

Garages

Sole use or attached.

Gardening maintenance

communal gardens and grassed areas with service charge for maintenance.

Garden walls

Houses or non-communal.

Gas

Contact the contractors direct.

Glazing

Communal glazing, internal glazing with crime reference number provided.

Hand basins

Repair/replacement.

Hot water cylinder jackets

Immersion heaters

Kitchen units

Lifts

Lighting

Communal/estate lighting.

Light fittings

Except light bulbs and dimmer switches.

Paths

Plastering

Plumbing repairs and leaks

Leaks to domestic appliances, e.g. washing machines, will only be repaired if they were originally provided by us.

Porches

Except broken glazing.

Roofs and gutters

Sanitary fixtures and fittings

Except WC seats.

Sink units

Skirting boards

Stairs

Switches and sockets

Except dimmer switches.

WC repairs

I.e. pan, u-bend, cistern, leaks. If blockage is considered to be caused through neglect of the tenant, a member of the family or another person on the premises you will be recharged.

Windows

Except window locks.

Worktops