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Important note
Please be aware that we are currently experiencing some intermittent technical issues with reporting repairs and complaints online. We are working to resolve the problem. In the meantime, please contact us by telephone.
- Our Customer Service number 0800 783 2399
- To report a repair, call 0800 783 2399
Report a repair
You can report a repair in any of the following ways:
- ONLINE (except emergency repairs)
- by calling our Customer Service Centre on 0800 783 2399
- in person at your local or estate-based office
- by sending a letter to Customer Services
Get involved
We want our residents to help shape our services, to have a voice in what we do and be involved in the decisions we make.
Our resident involvement programme helps to make that happen. Find out more...
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Metropolitan Housing Trust is a part of Metropolitan Housing Partnership, a unique network of locally focused member organisations working together to provide housing, regeneration, community, care and support services.
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