Where my rent goes

We use the majority of the rent we receive from you to carry out repairs and maintenance to your home, manage your tenancy and estate, provide you with services, and repay the interest on the money borrowed to build or modernise your home.

Here is a breakdown of where each pound of your rent went last year.

Item

2009

Maintenance

32

Interest

29

Management

20

Services

14

Cash for reinvestment

1

Depreciation

3

Bad debts

1

Other

0

Total

£1

 

Find out how we set your rent

Some residents and leaseholders have to pay service charges as part of their rent. Service charges help towards paying for the management of services such as caretakers, estate management and communal areas.

Get involved

Jigsaw

We want our residents to help shape our services, to have a voice in what we do and be involved in the decisions we make. Our resident involvement programme helps to make that happen. More...

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