Important note

Please be aware that we are currently experiencing some intermittent technical issues with reporting repairs and complaints online. We are working to resolve the problem. In the meantime, please contact us by telephone.

• Our Customer Service number 0800 783 2399
• To report a repair, call 0800 783 2399

Compliments and suggestions

We would be delighted to hear from you when:

• you have been particularly happy with a service you have received from us or our contractors
• a particular member of staff has exceeded your expectations
• you would like to compliment us on anything you think is important
• you'd like to tell us what we are doing well or how we could do things better.

You can make a compliment or suggestion:

• ONLINE
• in person by visiting your local neighbourhood office
• by telephoning our Customer Services team on 0800 783 2399
• by writing to us
• by emailing us