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Callers at the door
Anyone who works for MHT London or on our behalf (our contractors), must always introduce themselves and show identification before entering your home. They must have an ID card with a photo. This is for your safety so you know who they say they are. They will also have made an appointment to see you whether it is regarding a repair or a visit from your Neighbourhood Officer.
Be careful when answering your door
Bogus callers may pose as water, electricity or gas-board workers, council workers or police officers; so they can steal money or property from your home. You can prevent this type of crime if you take precautions.
To reduce the risk of becoming a victim of this crime, remember the following.
- Don't let people in until you know who they are.
- Keep the door locked while you check their story.
- If you let someone in, stay with them all the times.
- Never part with money or other things, whatever they say.
- Official organisations usually write first.
- Check identity cards thoroughly.
- Don’t let callers put pressure on you to let them in.
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