Our cleaning standards

Pinnacle PSG are MHT London’s new cleaning contractor. Here is the cleaning standard which Pinnacle will adhere to.

Internal Communal areas

Weekly we will:

• Remove and dispose of all papers, junk mail and litter (larger schemes daily).
• Vacuum carpets, sweep and mop hard floors.
• Spot clean floors and stairs to remove marks and hazardous deposits.
• Wash down and spot clean walls and doors to clear removable marks and hazardous deposits (larger schemes daily).
• Remove scuff marks from entrances and exits and doors.
• Wash down and wipe clean all communal doors, porches and architraves; and polish door furniture.
• Clean the glass in communal doors (larger schemes daily).
• Dust and polish handrails, cills and banisters and remove any cobwebs.
• Clean cobwebs from all areas including light fittings (larger schemes daily).
• Remove all graffiti from internal areas.
• Wash down and clean woodwork and other paintwork.
• Ensure window fixtures and fittings are cleaned and dust free (larger schemes daily).
• Clean and wash down lift doors and walls; polish mirrors and ensure runners are clear and deodorise lifts (larger schemes daily).
• Identify and report any abandoned cars or pest vermin problems (as required).

Every three months

• Clean communal windows internally.

Every six months

• Scrub and polish hard floors or steam clean carpets.

 

External Cleaning

Weekly we will:

• Litter pick external hard and gravel surfaces and horticultural areas including shrub beds, hedges and removing all litter (including bottles cans and  dog faeces). (larger schemes daily).
• Sweep external areas adjacent to entrances and exits.
• Empty, clean and replace bags for litter and dog bins.
• Remove and dispose of all bulk and fly tipped waste and clean any resulting spillage (within 48 hours).
• Pick up loose rubbish and overspills.
• Pull out bins, sweep, wash down and disinfect.
• Clear bin chutes and keep free of smells (daily on large sites.

Every three months

• Clean external communal windows.
• Deep pressure clean bin rooms and bins.

Every six months

• Keep internal and external gullies and drains free of all debris.
• Check porch roofs and remove debris.
• Clean external and internal light covers.

Every twelve months

• Mechanical sweep of unadopted roads.

 

Intakes Cupboards / Rooms / Miscellaneous Areas

We will

• Check internal /porch lights and replace spent bulbs / tubes (weekly or daily on larger schemes)
• Check and adjust time clocks as required (as required)
• Maintain and keep secure intakes areas, stores, plant, and tank rooms (as required).

 

Contact us

If you have any queries regarding the cleaning and grounds maintenance standards you can contact either Pinnacle directly or our customer services team.

Pinnacle PSG
Telephone: 0845 160 0845 (Available 24/7, 365 days per year)
Email: mht@pinnacle-psg.com

MHT London
Telephone:  0800 783 2399
Email: mhtlondon@mht.co.uk

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