Repairs

Every so often repairs may need to be made to your home and/or the immediate surrounding area.

Some repairs will be your responsibility and some will be ours. See full list of repair responsibilities.

Emergency repairs include things like gas leaks, total loss of power and burst water pipes. You should report emergency repairs by calling us on 0845 070 7711.

Emergency repairs should not be reported online.

All other repairs can be reported on our website in our report a repair section.

Paying your rent has gotten easier

You can pay your rent online or by calling us on freephone 0800 783 2399 using your debit and credit card.

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Metropolitan Housing Trust is a part of Metropolitan Housing Partnership, a unique network of locally focused member organisations working together to provide housing, regeneration, community, care and support services.